Terms and Conditions
Please note that this page is only an example of terms and conditions and should not be relied on as a complete statement of the law. To understand your rights and obligations fully, study the relevant law or consult a solicitor.
Prices and Payment
All prices are in £ Sterling. Delivery charges for the UK are in addition to the prices quoted where an postage fee will be added to the total of the purchase order. We accept payment by most major credit and debit cards, via PayPal. Payment is taken once we have established that we can fulfill your order, checked details and stock availability and dispatched your goods.
We deliver within the mainland UK and to overseas destinations. We cannot guarantee delivery times but we aim to turn orders around within 3 working days or sooner, but sometimes this will not be possible, such as where the proprietor will be away overseas filming new material. This could sometimes delay an order (depending how close your order is to the proprietor's first day of departure), but is limited to once or twice a year, usually in the late Winter or early Summer periods. If in any doubt please contact 07428 882899 which is the Lineside Video's mobile number to talk to the proprietor, so that you can establish when a product delivery can be fulfilled. We will advertise our filming period on the website's main page.
The delivery costs for the UK are as follows:
A fixed charge for postage and packing is added to your overall order - for further details see delivery information.
You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. This will apply to your order unless you order goods made to your own specification. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.
After-Sales Services and Guarantees
If you have any problems with non-delivery or the DVD will not play, or you are not satisfied with your product, we will issue a replacement disc free of charge or will offer a complete refund if you send the original product back to us. Call 07428 882899 or email sales(at)linesidevideos.co.uk.
Any complaints regarding the goods or services supplied should be made to:
Lineside Video Productions, 4 Eden Gardens, Newlyn, Cornwall TR18 5EP. Tel: 07428 882899 or email: admin(at)linesidevideos.co.uk, or alternatively via our Contact page.
You can e-mail, write, telephone with your complaint. Our normal office hours are 9am - 5.30pm Monday - Friday, 9am - 1.00pm Saturday.
These Terms and Conditions do not affect any of your statutory rights.